Sunday | November 19, 2017
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Simply Cloud is a provider of cloud computing services, including SaaS VoIP, desktops, servers and exchange

Hosted Applications (SaaS) FAQ

Below are some of the most frequently asked questions for our Saas environment, if you have questions that are not covered in the below please do not hesitate to contact us on 0845 034 6030, via live chat or let us call you back:

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Will Saas applications work alongside my existing infrastructure?
Yes, hosted applications can be streamed to the desktop alongside existing traditionally managed applications. Our hosted offerings are designed to allow those with existing infrastructure to expand or improve there existing services.
How secure is my data?
Hosted services allow for additional security above that offered from a traditional infrastructure. No data is actually sent across the internet just screen images and keystrokes are exchanged between our servers and the connecting device, all across a secure encrypted session. As all data is stored in our datacenter and not on the connecting device data can not be lost or stolen in this manner. As your data is not stored on a single device it is not vulnerable to loss due to individual hardware failure. We run a fully redundant platform designed to self heal and offer a 99% uptime guarantee across all of our services.
Can I use my own applications?
If you would like to have an application that we don't currently publish hosted on our environment we can work with you to make this happen. Our team of engineers will work with you to make sure that applications can be migrated to our cloud infrastructure, testing reliability and feasibility with you to make sure you are happy with the end result. The types of applications that are not suitable to a cloud infrastructure are those that are graphic intensive, for example design applications like Adobe Photoshop or AutoCAD.
Can I use the licenses I have already purchased?
Yes, if you have already purchased licenses then you can utilise these on our platform to further reduce the cost of using our platform.
How quickly can i add new users
If you want to increase your user count or indeed reduce the number of users you can do so at the touch of a button via our control panels or contact our team and they will do so on your behalf.