Sunday | November 19, 2017
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Simply Cloud is a provider of cloud computing services, including SaaS VoIP, desktops, servers and exchange

Exchange FAQ

Below are some of the most frequently asked questions for our Hosted Exchange service, if you have questions that are not covered in the below please do not hesitate to contact us on 0845 034 6030, via live chat or let us call you back:

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Can I keep my own domain and email addresses?
Yes, with our hosted exchange offering you can continue to use the same email addresses and the same domain name. These can be migrated seamlessly across to our platform by re-pointing your MX records.
How difficult or easy is the migration to hosted exchange?
Migrating from an onsite solution to Simply Cloud's hosted exchange is simple, we setup your domain and your users on our exchange platform and provide migration scripts for you to run on each client machine. These scripts will reconfigure Outlook to point to our exchange servers and also begin pushing historic email to our platform (if required). This leaves you to just change your MX records (we can help with this if required)and you are ready to use your hosted exchange.
Can I get additional storage?
Yes, storage is dealt with on a per user basis on our shared platform. Our standard package includes 2GB of storage, we also have a package for light users at 512Mb and for our heavy users we have an unlimited* package.
Do I get spam filtering as standard?
Yes, we know how annoying and time consuming receiving spam messages can be so we include our standard spam filtering service with all of our hosted exchange packages, if you wish to customise SPAM rules to increase the filtering even further you can take our enhanced spam protection package.
Can I still manage my users?
Of course, as with all of our product offerings at Simply Cloud we allow you to be as involved in management as you want to be. You can deal with user management yourself safe in the knowledge that our expert engineers are available when you need them or leave it all to our team of administrators.

*Subject to fair usage policy